Application of Zachman Framework in Designing Customer Relationship Management at PT Bank Central Asia. Indonesian Journal of Enterprise Architecture, [S. l.], v. 1, n. 2, p. 45–57, 2024. DOI: 10.61220/ijea.v1i2.0236. Disponível em: https://journal.lontaradigitech.com/index.php/IJEA/article/view/289. Acesso em: 16 dec. 2025.