eDisc: Sistem Layanan Antrian Kantor Camat Palongbangkeng Utara Kabupaten Takalar
DOI:
https://doi.org/10.61220/scientist.v2i2.20243Keywords:
Sistem Antrian, Online, Waterfall, Kantor CamatAbstract
The creation of widespread technological innovation makes it easier for people to live their lives. The sub-district office has a task that is not far from serving the community, taking care of various administrations to take care of things. However, the low quality of employee service has hampered sub-district office services. With this, the researchers aim to design an online-based queuing system that will make it easier for employees and the public to take care of things at the sub-district office. The population used in this study were 23 students in Makassar. The collection technique is in the form of literature study and distributing online questionnaires. The test uses Black Box Testing to test the usability of its features. The results of the study show that e-District (eDisc) has proven good and can be used as an online-based queuing system at the sub-district office.
Downloads
References
A. K. Pandey, "Impact of Information Technology on Society," Journal of Emerging Trends in Computing and Information Sciences, vol. 3, no. 5, pp. 453-456, May 2012.
B. Nurjannah and S. Syamsir, "Challenges in the Implementation of Online Public Services in Local Governments," International Journal of Public Administration, vol. 40, no. 3, pp. 239-247, 2020.
T. N. Wardhana, "Efficiency in Public Service Administration," Journal of Public Administration Research, vol. 25, no. 2, pp. 134-141, 2018.
C. J. Muller, "Queuing Theory and its Applications," International Journal of Operational Research, vol. 44, no. 1, pp. 1-15, 2019.
D. N. Manik and Y. K. Pratama, "Reducing Wait Times with Online Queuing Systems," Journal of Web Engineering, vol. 12, no. 3, pp. 220-230, 2021.
R. Voutama, "CRM-Based Web Queue System for Car Wash Services," Journal of System and Software Engineering, vol. 18, no. 2, pp. 77-83, 2022.
S. Kumar and R. Gupta, "Integration of Mobile Applications in Public Administration," International Journal of Mobile Computing, vol. 15, no. 4, pp. 185-195, 2021.
F. S. Alam and J. J. Alam, "The Role of Technology in Modern Society," Journal of Social Technology, vol. 7, no. 4, pp. 301-309, 2020.
P. Santoso, "E-District Implementation in Local Government," Journal of E-Government Studies, vol. 9, no. 2, pp. 45-53, 2022.
M. K. Rahman and I. Lestari, "Efficiency in Local Government Services through E-Government," Journal of Public Administration and Governance, vol. 5, no. 1, pp. 12-22, 2023.
Downloads
Published
Citation
Issue
Section
License
Copyright (c) 2024 Aulyah Zakilah Ifani, Agunawan Agunawan, Andi Devina Yaritsha Darius, Muh. Juharman, Andi Iza Ferlita (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.